FAQ
Why should you outsource your billing?
Our fees are based on collections only therefore our motivation lies in getting the maximum paid for each and every claim. There is no need to worry for staff being on vacation or calling in sick and not working on your account. Our office is staffed 5 days a week the entire year (except holidays) and assign a minimum of two people to all practices.
What software do I need?
Whatever you already have! We have experience with a range of EMRs and are able to log in to your existing software and complete all billing from there. No software? No problem! We can put your practice on Medisoft!
What specialties do you handle?
We can handle any and all physician specialties including but not limited to podiatry, pediatrics, worker’s comp, internal medicine, family practices, psychiatry, independent diagnostic testing facilities, anesthesia, and that’s just to name a few!
I’m a new provider, can you help me get set up?
Absolutely! We specialize in offering assistance to set up new practices. We are very experienced with all the pains and problems of setting up a new practice and can offer the best solutions as well as many suggestions for optimal productivity.
How can we get you our charge/claim information?
We have a HIPPA compliant courier service that can come out weekly to pick up charges and EOBs if you are local to the DFW area. If not, you are welcome to submit them via email or our secure e-fax service.
Do you transmit claims electronically?
Yes, we prefer this method as it is more secure with patient data and gives us confirmation of receipt from the insurance companies.
Where does my money go?
All the checks, paper EOBs as well as money goes straight to you. You can send us the EOBs using the preferred method for us to post to the accounts.
Will I have access to my billing records?
Yes, you will have remote access to all your patients and records as well has weekly and monthly reporting.